Our client faced hurdles in selling complex, high-value industrial products due to the multitude of permutations and specifications involved. Even veteran sales professionals grappled with addressing intricate customer inquiries without consulting support engineers or combing through extensive product manuals, resulting in prolonged response times. Our AI solution transformed this challenge. It dramatically reduced sales support time from hours to minutes without compromising quality, while providing an auditable trail of referenced materials. By seamlessly integrating product knowledge, our AI empowered sales teams to deliver accurate and timely responses, enhancing customer experiences and driving efficiency.